Transparent pricing · No hidden fees
Charges &
Payments
Our standard rates for support, projects and managed services — plus secure online invoice payment through our customer portal.
What we charge
Schedule of Charges
All charges are exclusive of VAT at the prevailing rate (currently 20%). Work is billed in 15-minute increments after the first hour.
Remote Support
Standard remote supportMon–Fri, 09:00–17:30
£75.00 / hr
Out-of-hours remote supportEvenings, weekends & bank holidays
£108.50 / hr
Emergency / P1 remote supportCritical system failures
£140.00 / hr
On-Site Support
Standard on-site visitMon–Fri, 09:00–17:30
£98.00 / hr
Out-of-hours on-site visitEvenings, weekends & bank holidays
£125.50 / hr
Minimum call-out chargeWithin 15-mile radius of BR7
£98.00 flat
Mileage beyond 15 milesFrom Chislehurst, Kent
£0.45 / mile
Congestion charge, bridges and tunnels
Recharged at prevailing rate
Microsoft 365 & Cloud
M365 Business BasicPer user / month (annual commitment)
£4.90 / user / mo
M365 Business StandardPer user / month (annual commitment)
£9.90 / user / mo
M365 Business PremiumPer user / month (annual commitment)
£17.50 / user / mo
Cloud setup & migrationSharePoint, OneDrive, Exchange Online
£55.00 / hr
Projects & Consultancy
IT consultancy & project workAudits, strategy, infrastructure planning
£75.00 / hr
Server installation & configWindows Server, Proxmox, Linux
£75.00 / hr
Managed service agreementMonthly retainer — bespoke quote
From £150 / mo
Data recovery / forensicsSubject to assessment
POA
VAT: AAT Systems Ltd is VAT-registered. All prices shown are exclusive of VAT at the prevailing rate (currently 20%). VAT will be added to your invoice.
Payment terms: Invoices are payable within 14 days of issue unless otherwise agreed. We reserve the right to charge interest on overdue accounts under the Late Payment of Commercial Debts (Interest) Act 1998.
Bespoke pricing: Managed service agreements and project work are quoted individually following a scoping discussion. Contact us for a no-obligation assessment.
Secure online payment
Pay Your Invoice
View outstanding invoices and pay securely through our customer portal, powered by SyncroMSP.
AAT Customer Portal
Powered by SyncroMSP — encrypted & PCI-compliant
- Click the button below to open the AAT Customer Portal in a new tab.
- Log in with the email on your account. First time? Click "Set Password" to activate access.
- View your invoices, download PDF copies, and pay securely by card.
Visa
Mastercard
Debit Cards
Prefer to pay by bank transfer?
Our bank details are printed on every invoice. Please use your invoice number as the payment reference. If you need details resent, contact us at enquiries@aatcs.com or call 020 8144 4004.
Our bank details are printed on every invoice. Please use your invoice number as the payment reference. If you need details resent, contact us at enquiries@aatcs.com or call 020 8144 4004.